Quote Originally Posted by jim501 View Post
I don't want to speculate in any way, shape or form as I don't know the details. In the original Auzrun info, it said that the money would be kept in trust until the even in case of cancellation either by the participant or organisors. Theoritically, the money should always be there.
The biggest thing that keeps coming back to me is why businesses are upfront and honest about things, is it that difficult to keep people in the loop? Or is that poor business?
Speculate away Cam - no matter who the business is, if they advertise and expect the benefit from a free public forum, they should expect and respond to public scrutiny (fair or not). They have a right of reply, or a right to let all of us knuckleheads blow steam.

Unless there's some underhanded reason, it doesn't make much sense for customers to be complaining here - unless there's a real gripe. It's not like there is a competing run that needs to knock the current one down?

With regard to the Trust - while this may mean your money doesn't get spent outside what has been agreed, it doesn't in any way guarantee that you'll get the money back in a timely manner, or without going through hoops to prove you deserve the refund. As usual, buyer beware.